NOTICE OF PRIVACY PRACTICES
Effective Date: 7/1/2025
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
We understand that medical information about you and your health is personal. We are committed to protecting medical information about you. We create a record of the care and services you receive at the office. We need this record to provide you with quality care and to comply with certain legal requirements. This notice applies to all of the records of your care generated by the office, whether made by office personnel or your personal doctor.
This notice will tell you about the ways in which we may use and disclose medical information about you. We also describe your rights and certain obligations we have regarding the use and disclosure of medical information.
HOW WE MAY USE AND DISCLOSE MEDICAL INFORMATION ABOUT YOU
For Treatment. We may use and disclose medical information about you to provide, coordinate, or manage your care and related services.
For Payment. We may use and disclose medical information about you so that the treatment and services you receive may be billed to and payment may be collected from you, an insurance company, or a third party. For example, we may need to give information about a service you received so a health plan will pay us or reimburse you, or to obtain prior approval for a treatment you are going to receive.
For Health Care Operations. We may use and disclose medical information about you for health care operations. These uses and disclosures are necessary to run the office and make sure all of our patients receive quality care. For example, we may use medical information to review our treatment and services and to evaluate the performance of our staff. We may also combine medical information about many patients to decide what additional services we should offer, and whether new treatments are effective. We may remove information that identifies you from this combined set so others may study health care delivery without learning who the specific patients are.
Disaster Relief. We may disclose medical information about you to an entity assisting in a disaster relief effort so that your family can be notified about your condition, status, and location. Emergency Circumstances. If you arrive at the emergency department either unconscious or otherwise unable to communicate, we are required to attempt to contact someone we believe can make health care decisions for you, such as a family member or an agent under a health care power of attorney.
As Required by Law. We will disclose medical information about you when required to do so by federal, state, or local law.
To Avert a Serious Threat to Health or Safety. We may use and disclose medical information about you when necessary to prevent a serious threat to your health or safety, or the health or safety of the public or another person.
YOUR RIGHTS REGARDING YOUR MEDICAL INFORMATION
You have the following rights regarding the medical information we
maintain about you: Right to Inspect and Copy. You have the right to inspect and obtain a copy of your medical information, with limited exceptions. To request access, submit your request in writing to our office. We may charge a reasonable
fee for copying and mailing costs.
Right to Amend. If you believe information in your record is incorrect or incomplete, you have the right to request an amendment. Your request must be in writing and must explain the reason for the request. We may deny your request under certain circumstances permitted by law.
Right to an Accounting of Disclosures. You have the right to request a list of certain disclosures we have made of your medical information, other than disclosures made for treatment, payment, or health care operations, and other than disclosures you have already authorized.
Right to Request Restrictions. You have the right to request a restriction on how we use or disclose your information for treatment, payment, or health care operations. We are not required to agree to a requested restriction, except where required by law.
Right to Request Confidential Communications. You have the right to request that we communicate with you about medical matters in a specific way or at a specific location, for example, contacting you only by cell phone or only at a specific address.
Right to a Paper Copy of This Notice. You have the right to obtain a paper copy of this notice at any time upon request, even if you have agreed to receive it electronically.
Right to File a Complaint. If you believe your privacy rights have been violated, you may file a complaint with our office or with the Secretary of the U.S. Department of Health and Human Services, Office for Civil
Rights. You will not be penalized or retaliated against in any way for filing a complaint.
To exercise any of these rights, or if you have questions about this notice, please contact us:
Makena Health
161 Wailea Ike Pl, Suite C104, Wailea, HI 96753
(808) 217-8447
CHANGES TO THIS NOTICE
Our Notice of Privacy Practices is subject to change. We reserve the right to change this notice and to make the revised notice apply to medical information we already have as well as information we receive in the future. If we change our notice, the current version will always be available on our website and in our office, and you may obtain a copy by contacting us.
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WEBSITE PRIVACY AND COOKIES
This section applies to your use of makenahealthmaui.com and is separate from the medical privacy protections described above, which govern your clinical records specifically.
Information We Collect Through the Website
When you visit our website, our hosting platform and any analytics or functionality tools we use may automatically collect standard technical information, including your IP address, browser type, device type, and pages visited. This information helps us operate, secure, and understand usage of our website. If you submit a contact form, we collect the information you provide in order to respond to your inquiry.
Cookies
Our website may use cookies, including functional cookies necessary for the site to operate correctly and analytics cookies that help us understand how visitors use our site. We do not use this information to identify you individually for marketing purposes.
Third-Party Tools
Our website may incorporate third-party analytics or advertising technologies. We do not knowingly transmit information you provide about your health, symptoms, or reason for seeking care through any third-party tracking tool. If you use our contact or appointment request form, information you submit is used solely to respond to your inquiry and is not shared with advertising platforms.
Your Choices
You can control or delete cookies through your browser settings at any time. Disabling cookies may affect certain website functionality.
Contact
If you have questions about this website privacy section, contact us at office@makenahealthmaui.com or (808) 217-8447.